Common questions
Which devices are supported?
Tockett is for iPhone running iOS 18 or later. Dynamic Island features require an iPhone with Dynamic Island.
What is free, and what requires a purchase?
Airport Board, editing cities and stocks, and favorites are always free in the app. One Airport Board purchase unlocks its Home Screen widgets, Lock Screen Live Activity and Dynamic Island. Future clocks are sold separately; see the App Store for the current price.
Can I choose different content for each screen?
Yes. The in-app board, Home Screen widget and Lock Screen Live Activity each save their own content. Dynamic Island has its own single selection. Mix world clocks with stocks and reorder items within each group.
How long does a Lock Screen Live Activity last?
Live Activities are planned to run for 7 hours 59 minutes per session. iOS allows at most 8 hours and may end them earlier. The Lock Screen card may remain for up to 4 more hours after ending. A visible card does not mean it is still updating, and its information may be out of date. Start a new session in the app or remove the old card. After saving edits, tap Apply Changes on the Live Activity status page to update the running session.
Does my purchase include a stock quote service?
Your purchase unlocks Airport Board on the Home Screen, Lock Screen and Dynamic Island. Maintaining the stock quote servers is costly, and the service can be unstable. Stock quotes are therefore offered as an experimental feature; the quote service itself is not included in the product price. We do not guarantee that quotes will always be accurate, timely or available. Quotes may be delayed, incorrect, interrupted or suspended. Do not rely on them for trading decisions.
Purchased, but still locked?
In the app, go to Settings → Clock Shop and tap Restore Purchases. Use the Apple Account that bought Airport Board. Only clocks bought with that account are restored; future clocks are sold separately. If access is still missing, email us the message you see and your app version.
Live Activity ended, or edits have not appeared?
After it ends, start it again from Live in the app. Saving edits alone doesn't change the running activity; tap Apply Changes on the status page. If the connection fails, the current activity stays; follow the on-screen retry prompt.
Follow the Lock Screen and Dynamic Island guide for the full setup.
iOS Live Activity limits
iOS limits each Live Activity to at most 8 hours and may end it earlier. Once it ends, it leaves Dynamic Island, but its Lock Screen card may remain for up to 4 more hours. A visible card does not mean it is still updating: its time, day/night state or quotes may be out of date. Open the app to start a new session, or remove the old card.
Stock quote service status and information ↗
Stock quotes show dashes
Your purchase unlocks Airport Board on the Home Screen, Lock Screen and Dynamic Island. Maintaining the stock quote servers is costly, and the service can be unstable. Stock quotes are therefore offered as an experimental feature; the quote service itself is not included in the product price. We do not guarantee that quotes will always be accurate, timely or available. Quotes may be delayed, incorrect, interrupted or suspended. Do not rely on them for trading decisions.
A dash means no valid quote. Check your connection, then see whether the same stock has data in the app. Data sources, exchanges and system refresh timing affect what's shown, and repeated taps can't guarantee continuous quotes. World clocks aren't affected.
Unexpected Home Screen content
Check that you edited the Home Screen scene and tapped Done. The in-app board, Home Screen and Lock Screen save separate content. Changing the preview size in the app does not resize a system widget. Follow the Home Screen widget guide to check your setup.
Contact
Join the Tockett Discord community ↗
Join the Tockett Discord community ↗Beta testers and all other users are welcome to share experiences and ideas. Messages in public channels are visible to other members; for account, purchase or personal matters, use the email address below.
Include your iPhone model, iOS and app versions, the affected screen, what you expected and the message you saw. You can hide unrelated private content in screenshots. Do not send passwords, payment details or push credentials.
For personal information and deletion requests, also see the privacy policy.